Case Study: Bradberry Construction
Deploying a structured AI workflow system to modernize lead intake, qualification, and scheduling operations.
The Operational Challenge
Bradberry Construction was receiving website inquiries and project requests that required manual review, manual routing, and repetitive follow-up.
As the business expanded, maintaining consistent intake quality and response speed became increasingly dependent on internal availability and manual coordination.
Primary constraints:
After-hours inquiries
Repetitive intake questions
Manual scheduling coordination
Inconsistent qualification data
Limited centralized tracking
System Dashboard
Agent: Bradberry Intake
Last updated 12s ago
System Modules
AI Intake Agent
Active
Qualification Engine
Connected
CRM Sync
Connected
Scheduling Automation
Connected
Live Activity
New website inquiry received
2s ago
Qualified: Kitchen Remodel
5s ago
Calendar availability confirmed
8s ago
Appointment scheduled
10s ago
CRM updated successfully
12s ago
Response Time
<2s
Qualification Accuracy
94%
Scheduling Success
99%
Implementation Process
Workflow Mapping
Mapped the company's intake and scheduling logic.
AI Agent Configuration
Built a controlled AI intake assistant aligned with brand tone and project types.
System Integration
Connected intake to scheduling workflows and internal notifications.
Monitoring & Refinement
Ongoing review of conversation quality and intake completeness.
Operational Improvements After Deployment
Structured Lead Intake
All website inquiries now follow a consistent intake path, ensuring complete project details before internal review.
Automated Qualification Routing
Inbound requests are evaluated against predefined project criteria and routed appropriately without manual triage.
Scheduling Coordination Streamlined
Calendar availability and internal notifications are synchronized automatically, reducing back-and-forth communication.
Centralized Activity Logging
Every interaction is captured in the CRM, improving visibility, reporting, and operational accountability.
Live Deployment
This AI intake system is deployed and operational at BradberryConstruction.com.
The assistant handles initial inquiries, qualification questions, and scheduling coordination for construction project requests.
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